I craft user journeys and content experiences,
blending words, design, and strategy to create products
that instruct, engage, and delight users.
Currently under development. Details of UX leadership, workflows, and strategic involvement at PMI will be added.
Coming Soon →
Highlights navigation revamp, CTA strategy, multi-market deployments, and Knowledge-on-Web structures.
Coming Soon →
Simplifying complex finance. Designed explicit, informative content across modules to enhance accessibility and build user trust.
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Developed a user-centric content strategy and UX writing framework for seamless onboarding and effective parent-child communication.
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Crafted engaging UX copy designed to simplify outdoor exploration, encourage interaction, and foster a strong community.
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Performed UX writing audit and template refinement to establish a robust user-centric inbox strategy, ensuring clarity and trust.
View Case Study →A maximalist at heart, though practicing the art of minimalism, I find joy in conveying richness through simplicity. I staunchly believe that experiences should linger, leaving people with a profound sense of belonging—a feeling akin to wrapping oneself in a warm blanket on a chilly winter night. Exceptional experiences, in my book, aren’t just sampled or enjoyed; they’re fully embraced.
Culturally immersed and a literature enthusiast, I’ve navigated content challenges for six years, spanning lifestyle, gastronomy, digital media, education, work, and play. Through a synergy of words and visuals, Content Design emerges as a potent force, capable of infusing humanity and joy into any product, service, system, or experience.
This ethos holds true across industries, businesses, and, above all, resonates with each unique user.
A mix of design, words & strategy — served with color and fun!
Angel One
Mobcoder
Mobcoder
I highly recommend Kirti as a dedicated and results-driven UX writer. Her attention to detail and strong work ethic make her a valuable asset to any team. She consistently goes above and beyond to meet project goals, and her collaborative nature fosters a positive work environment. It is always a pleasure working alongside someone with such professionalism and enthusiasm.
Subhasri Paul
#Collaboration Kirti Agarwal Thank you, Kirti, for always working collaboratively with your stakeholders. Appreciate your proactiveness and willingness to collaborate and your ability have communication that work constructively towards a common output.
Arpeet Kumar
Kirti is a fantastic professional who brings all of the skills and expertise required for planning and developing content strategies. She possesses exceptional ingenuity and integrity when it comes to content creation, curation, planning, and research. Her passion for UX writing can be recognized by the way she strategies and designs content. I highly recommend working with her to get the best out of everything.
Tanupreet Kaur
